Epic Canto App Reviews

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Just downloaded - more features would be nice

Using at Vidant medical center. Need: Be able to update PMH and other histories Be able to update problem list Be able to fill out handoff section Be able to order staff messages by date as well as priority In clinic, be able to see result/trends on one half of screen while composing staff message (to nurse) on other half of screen. Would be great if in the future it were compatible with Apple Pencil for writing notes Like: Nice interface Like jot section - works with pencil - is their a jot summary where you can see all jots on all patients? i.e a “to-do” list.

Has potential but so far really limited

Canto has a much better interface than the Citrix app, but remains very limited and usable only to view notes, labs, and patient lists. You can dictate a note, but can’t use templates or dot phrases. Most critical for me is the message board. However, I cannot sort the incoming phone calls, MyChart messages, or refills (let alone respond). It’s less than useless with the hundreds of messages that populate each list. Unread messages should automatically be on top, but they are instead buried (same in Haiku). Frustrating! Please talk to users and fix this ASAP.

Good potential, but needs more features!

Rather well implemented, attention paid to designing for an iPad and touch devices. Needs to be able to enter orders and manage them. Also only allows clinic schedules for the provider that is logged in to the app. This is limiting for academic institutions and other systems where residents or advanced practitioners may rotate through an attending or specialist’s clinic. Good first start, needs more work but even in this form it is useful. Very nice that you can sign in with TouchID, makes that aspect very fast and convenient!!

Worst ever

This is the worst EMR app, I have seen for inpatient care. Totally useless.

App crash

Please provide an update. App crashes for iPad Pro 10.5

Please support split screen

Please add split screen support to the app.

Good potential, mediocre execution

Great for checking the latest notes or labs, but useless for switching between facilities, actually charting meaningful notes, looking at X-ray images, looking through older chart notes, writing orders, or really anything else that requires more than a cursory look. You can't even use templates or dot phrases. It could be the answer to a huge unmet need for portable documentation and efficient rounding, but unfortunately this version does not provide that function. Hope they keep working on it.

Limited feature

Why can't I use Touch ID to login to my epic? I can't write any notes either

Good app- needs bug fix

Has a lot of potential. I use it mostly for checking my patient census, reading notes, and checking labs or vitals and it shows all these things in an easy to view format. I agree with some other users that it could do more. My biggest complaint right now is that the current version has a bug that requires you to completely quit the app (by swiping it to clear it) before you can log back in again. If you don't quit the app it will give you an error message. Previously when you stopped using the app and went to the home screen or another app, you would automatically get logged out and you just needed to log back in again.

The current version has broken Dragon dictation

Dragon dictation into the patient note has worked wonderfully before. Now the cursor randomly bounce around. Please fix this as soon as possible as Dragon dictation is almost unusable at the present time

Used to work but not after recent update

This is a good application, however after the most recent update it always tells me to update the application to the most recent version which is what I have and it is impossible to log in. Hopefully this bug will be fixed. The iPhone version seems to continue working well.

Please Make Results Review More Like Epic

Good start, but needs attention to fixing the following issues: -can't write orders -can't see all results at a glance like on desktop -needs touchID support

Could be so much more

The low rating is because this app could be so much more useful than it is. It’s stable and faster to get into than remoting in through Citrix, its interface is touch-oriented, and it won’t drain your battery like Citrix… but that’s where the positives end. You can’t time mark anything, There’s no way to view all lab results at once; you’re stuck selecting from a drop-down box that doesn’t even utilize the entire height of the screen. On my iPad mini, it doesn’t even use half of the screen. Reviewing vitals is limited to the last few entries, with no way to go farther back in time. You can’t manage orders. You can’t write any documentation. I use Canto for quickly referencing my notes during rounds, but that’s about it. With the release of the iPad Pro it seems as if Canto could easily be a mobile clinician’s most-used app, but the above limitations and the lack of split-screen support make Canto little more than a tease of what could be.


The In basket function should allow you to access patient calls. The fact that it doesn't makes this useless to most EPIC users. Good idea, but this app is an empty promise. What little it is able to do it does seem to do well, hence the second star

Epic failure

Major flaw with this app is that I can not place orders. It appears that it is only for reviewing a chart (with ability to look at a schedule and work on your inbasket). The whole idea of having an app native to iOS is to take care of patients using an iPad. This is an Epic failure.

Good but a little lacking

Good and easy to use but would be better if we could access and edit medical student notes.

Work in progress

Overall this is a very helpful app to briefly review a patient's chart or go through your Epic inbox. Certain features are missing, making an addendum to house staff results and pathology results are not available. Also viewing labs is a bit tedious. For these reasons I'm giving this 2 stars.

Limited features

This app allows review of email and results. The schedule feature is too restrictive, with no ability to look at future days. This is limited when one has an iOS device on the weekend and is trying to plan for the week ahead. One can't organize email by unread, so the order is jumbled. Clearly room to improve

Nice app

This app compliments the EPIC system well. It is easy to navigate and quickly access information. As I use the iPad app primarily while I am on call two additional features would make it 5 stars. One is the ability to place and route telephone notes and second to have the ability to e-scribe.

EPIC disappointment

Very disappointing. What you can do is look up lab results and written progress notes. So so many things you can't see or do.

Needs work

Need to see all vitals, is/os and growth chart. Not there yetvthat I feel like I can use it in clinical practice

Please remove this app permanently

Please remove from my account

Pretty but not functional

It does some things well, but it falls way short in clinical application. I care for inpatients with surgical problems. Any application that aims to be useful to me should have the following (which canto does not): - the ability to write orders - the ability to look at more than just the most recent set of vitals (24 hours at least), perhaps graphed as is done with labs - access to ins and outs - access to all the notes written during the selected encounter, not just the most recent 3 An update would be much appreciated, as I think the concept has the potential to radically change the way - and the efficiency with which - I practice.


I think is a useless application for a provider. There is no option to write notes and no capability to send prescriptions. I can do better with an outdated PC laptop

Dr. Popeye

I was happily using Epic Canto until 2 days ago when I accepted the suggestion to update the app. I wish I had not. I agree with the other reviewer that the new version is a bomb!! Do NOT upgrade--- it won't work. It lets you sign in and looks like it will open and then jumps you out of the application. It gets negative stars from me but I can't submit with less than one star..... I would love to submit a review to let other slow about this but I cannot b/c there is a bug in the nickname field

New version bombs

I downloaded the new canto this morning and it doesn't work. Immediately after signing in, it dies. I haven't been able to find where to report the problem. How can I get the old version back?

A good start

It is a clean uncluttered interface. However it is limited. You do, have however the ability to look at hospital notes. So the previous reviewer may not have that functionality implemented at his hospital. Or seen the nonobvious way to get to them. I agree that the ability to interact in some way, especially order writing and writing progress notes would make this a truly useful app.

needs work

It's a good idea but underdeveloped. You can't read inpatient progress notes so it's not useful for rounding other than as a directory of where your patients are and maybe to alert you to critical labs. For any other hospital work you're going to need to log into a workstation anyway. As noted by others, no real way to annotate labs or send results to your patients, plus you don't see everything in your in basket so you need to get back to a real computer. As for clinic use, it would be nice to have a list of progress notes available for review prior to going into a room. For use off site, you can't order meds or message patients so you're going to be tied to a telephone anyway. Great start, would like to see epic put some effort into this. Until then, I'm not throwing away my laptop.

Works great

This app works great. Not alot of input options, but very useful for chart review. How can anyone even complain about it not working on a beta IOS version? This should not be expected.

Doesn't work with iOS 5 beta 2

Application starts and closes. Doesn't work with iOS 5 beta 2 I will change my review after the program has been updated

A good start...

This app is a good start for having access to Epic remotely with the iPad. The user interface is good. However, the function of the app is too limited. You are limited to only the next few days for your schedule. You cannot look at any date before the current day or past 1 week or so. You cannot read telephone notes. You can mark a lab result as reviewed but cannot make any result notes or add to the visit note for when that lab was ordered. Basically, there is no editing of any chart notes. It would be a great app if it was a lot more functional and I could actually work on visit notes or lab results. Until then it has very limited functionality - basically only for reviewing a chart when not in my office.

Keep it coming

Glad to see epic making iOS native apps. Would love to see these expanded to support full touch based epic hospital medical record access, order entry, note writing, and ability to use the app on rounds to negate the use of a desktop or laptop. I have full faith that this is possible. Would be amazing to have a fully touch based app for inpatient care!

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